Frequently Asked Questions

What is a Pop Up Picnic?

The Luxury Pop Up Picnic Company provides you with the ultimate picnic experience. We create beautifully decorated outdoor spaces. You just show up, relax and enjoy without lifting a finger. We set up, you show up and we clean up. Each pop up picnic experience includes a pop up picnic table with decor, table setting and table seating, Bluetooth speaker, pop up picnic basket with comfy blankets, bottled water and complimentary dessert – the only thing missing is you. 

What is included in my Pop Up Picnic experience?

Each pop up picnic experience includes table, chair or floor seating and pop up picnic table with table decorations, Bluetooth speaker, picnic basket with comfy blankets, bottled water and a complimentary dessert. We will provide everything needed for your luxurious picnic experience. Feel free to customize your experience by choosing an add on or concierge service.

Does The Luxury Pop Up Picnic Company service outside the Orlando area?

The Luxury Pop Up Picnic Company provides pop up picnic services throughout the Central Florida area. We will provide beach service and other locations through special bookings, extra charges may apply.

Can I choose a location?

Yes, you can choose a suitable location that will not disrupt or damage picnic equipment. 

Can I include a food option in my booking?

Yes. We offer charcuterie grazing boxes with various cheese selections, cured meats or vegan options. 

 

How many guests?

The Luxury Pop Up Picnic Company offers accommodations for parties larger than 10. For more information and/or reservations, click our Request A Quote page, email info@luxurypopuppicniccompany.com or call (407) 906-5272.

Should young kids be included in the reservation guest count?

If you would like us to include seating and food for young kids, then feel free to include in your reservation. It’s probably not a good idea to add young children to the reservation count If you’re sharing your food with them. If you have any questions regarding guest count, feel free to contact us to chat.

 

Does a pop up picnic team member stay during the picnic?

No, after you and your guest have arrive at the location and settle into your pop up picnic experience. The Luxury Pop Up Picnic team member will exit the location and return once your reservation is scheduled to end.

COVID-19 Concerns and/or Questions

We adhere to the CDC Rules and Regulations and The Florida Department of Health. We remain diligent in preventing the spread of COVID19 by wearing masks and gloves, social distancing, cleaning and sanitizing items. For detailed information, please click on the links below. 

https://www.cdc.gov/regulations/index.html http://www.floridahealth.gov/

 

What is the Cancellation Policy?

If the Client cancels the pop up picnic event between the time the order was made and 10 days before the scheduled event, a $50.00 penalty fee will be applied. No refunds for cancelations received 24 hours before the event. Please check the forecast in advance. If you have already booked and later discover it is going to rain, we will always try to accommodate last-minute location changes (e.g. to an indoor location). If we advise about weather conditions, you have up to 48 hours before the event date to decide on alternative arrangements at an indoor location or rescheduling the event. We sometimes have to move locations or change dates due to weather. If that looks like it may affect your reservation, we will contact you in advance of your picnic to discuss your options. There is no cancellation fee for rescheduling your picnic due to weather, however, we do not issue refunds. There will be a 100% charge for no-shows. If you do not show up for the scheduled pop up picnic experience, no refund will be issued, as our ability to fill the seat(s) will have been lost. The scheduled pop up picnic experience will start at the time assigned. If you are running late, the picnic will still start and end at the time slot originally assigned; It will be at our discretion to extend the time. If you need to extend your picnic experience, please call or text us at (407) 906-5272.